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Color Picker Not Working On Windows 10

New Here ,
Aug 01, 2018 Aug 01, 2018

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the color selector becomes black and cannot choose the color as it should if used will make the color transparent

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correct answers 1 Correct answer

Adobe Employee , Aug 02, 2018 Aug 02, 2018

I see that you have already posted your question in this post  Color Picker Not Working On Windows 10 providing a video, thank   you! Please follow the post to continue with the discussion.

I suggest not creating separate posts for the same topic to avoid confusion. I am locking this post for that reason.

Thanks,

Preran

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Adobe Employee ,
Aug 02, 2018 Aug 02, 2018

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Hi Bagus,

Did not quite get your question. Can you post a screenshot or a short video of your issue here so that we can better understand what is happening on your computer.

Also, can you provide us with details of your OS and its version number? From my cursory understanding of the issue, it looks like the issue could be resolved by updating the graphic drivers on your device. If you are on a Windows OS, can you try visiting the manufacturer's site and update graphic drivers if required?

Thanks,

Preran

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Adobe Employee ,
Aug 02, 2018 Aug 02, 2018

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I see that you have already posted your question in this post  Color Picker Not Working On Windows 10 providing a video, thank   you! Please follow the post to continue with the discussion.

I suggest not creating separate posts for the same topic to avoid confusion. I am locking this post for that reason.

Thanks,

Preran

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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