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Yichen5E0F
Participant
December 30, 2020
Question

Color Picker Not Working

  • December 30, 2020
  • 1 reply
  • 323 views

 

Hi, I am using MacBook Pro, and I have this problem for several months, every time I want to use the color picker, it will return (0,0,0). 

 

 

    This topic has been closed for replies.

    1 reply

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    January 3, 2021

    Hi Yichen5E0F,

     

    Sorry for the delay and trouble with this. This is strange, let me check if we have got other reports for this issue. Meanwhile, please collect the logs using this link https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html upload it to CC or Dropbox and send a private message to me (Go to my profile, click on send a message).

     

    Thanks,

    Atul_Saini

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