Consumo excesivo de RAM en Adobe XD

[LioT&G]

Hola tengo un problema con el programa Adobe XD, es que cada vez que pasa el tiempo me consume mas y mas memoria RAM. Mi PC tiene 32GB lo cual se me hace raro que esté consumiendo casi toda la RAM y eso que solo diseño con pocas mesas de trabajo

[LioT&G]

[Chaitanya21936374hmkf]

Hi @LioT&G ,
Sorry for the inconvenience, could you please help us with few details:
1. Which version of XD you are using.
2. What is your machine confirguration
3. What is the size of file which is consuming high memory
4. Could you please collect the logs and share with us.

Thanks & regards,
Chaitanya Shandilya

[LioT&G]

1. I'm using Adobe XD Version 57.1.12.2, Creative Cloud Sync 7.1.2.2
2. My power plan is on AMD Ryzen High Performance, its a desktop computer.

My PC specs are:
Motherboard: Gigabyte B550M Gaming

CPU: AMD Ryzen 5 5600X

Cooler: Deepcool AK400 Zero Dark Plus

RAM: Corsair Vengeance Pro RGB SL DDR4 16GBX2 3600MHz (32GB)

HDD: Seagate Barracuda 1TB 7200RPM

SSD1: MSI Spatium M461 1TB NVMe PCIe 4.0

SSD2: MSI Spatium S270 480GB SATA

GPU: NVIDIA GeForce MSI GTX 1650 Super Gaming X

PSU: Cougar VTE 500W 80 Plus Bronze

Case: Antryx FX Sentry SE aRGB

3. The size of the file is 4MB

4. How can I see the logs? You mean by the Event viewer?

[Rishabh_Tiwari]

Hi,

Sorry to hear about the trouble. You can share the logs by following the steps shared here. 

Thanks
Rishabh

[LioT&G]

Thanks, I attached the file.

File: AdobeLogs_20240418_122057_925-win-GS.zxp

[LioT&G]

Something is wrong with the Creative SDK App Service Client.

It doesn't matter if I don't have any workspace in use, the memory is always consumed more and more.

My workspace it's a simple schedule, as you see. 

[Pedro39053919js8o]

pudiste resolver el problema? Tengo exactamente el mismo problema y no se porqué ni como solucionarlo

[LioT&G]

Nop, ni siquiera con la última actualización que hubo hace unos días se arregló, sigue persistiendo el problema :(.

[Pedro39053919js8o]

Pudiste resolverlo?

[creative explorer]

@Pedro39053919js8o that sounds horrible. Surprising though that XD would suck all that RAM. For me, I would likely clear my cache, throw out the trash/recycle bin but also make sure there are no big files on my desktop (store large files directly on your hard-drive) and not your desktop could impact performance, especially if your hard drive is slow.

I have 16 gigs of RAM, on a very old 2013 MacBook Pro, and I am able to have Illustrator, Photoshop and XD open at the same time, but, I do on a regular basis clear my cache and only have shortcuts on my desktop. Everything is saved to my hard drive or to the cloud. 

[Diego Valen]

Lograste resolverlo? Tengo el mismo problema y lo peor es que se me cierran otros programas con los que ando trabajando también.

[LioT&G]

Aún no, toca esperar a que salga nueva actualización del programa.

[Diego Valen · Accepted solution]

Hola, yo pude solucionarlo con un programa externo llamado cacheman, lo que hize fue limitar la ram al proceso CrativeSDKAppServiceCliente.exe
Adjunto captura:

Al hacer esto el programa no me dio ningún problema y solucioné su uso excesivo de ram 😄

[LioT&G]

Muchas gracias hermano, con ese programa lo acaba de solucionar!

Adjunto link para los que tengan el mismo problema: https://cachemanxp.uptodown.com/windows/descargar