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M
mpp17442884
Participant
November 25, 2019
Answered

Défaut lors de l'export d'une image utilisant un masque - Default when exporting a mask group

  • November 25, 2019
  • 3 replies
  • 619 views

Bonjour, 

Quand j'exporte un groupe de masque (c'est à dire une image dans un masque), celle-ci présente un filet gris aléatoirement sur un ou plusieurs bords. Pourtant, j'ai controlé les paramètres de mon masque (forme pleine, sans bordure) et ceux de mon image. J'ai aussi veillé à ce que mon image déborde du masque. 

Avez-vous déjà été confronté•e à cela ?

Merci.

 

Hello, 

When I export a mask group (an image using a mask shape), the exported JPG or PNG file seems to have a gray border. However, I checked settings of the mask and the image (fill color, no stroke). I'm sure that my image is larger than the mask.

Some help?

Thanks.

This topic has been closed for replies.
Correct answer mpp17442884

I found the issue: the initial mask size was specified with decimals (399.87x 533.17px). It has been rounded up during exporting (400x534px).

3 replies

M
mpp17442884AuthorCorrect answer
Participant
November 27, 2019

I found the issue: the initial mask size was specified with decimals (399.87x 533.17px). It has been rounded up during exporting (400x534px).

Preran
Community Manager
PreranCommunity Manager
Community Manager
November 25, 2019

I am unable to reproduce your issue. I would suggest recreating your mask to see if you are still facing this issue. You could also upload your file to a shared location and share the URL with colleague Atul here for further investigation.

M
mpp17442884Author
Participant
November 27, 2019

Hello Preran,

Thank you for your answer.
First of all, I shared the URL with my developer. He alerted me about this default. Then, I tried to export the image from Adobe XD. Moreover, I followed all ways to make masks in Adobe Xd: no satisfactory solution has yet been found.

 

 

 

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
November 25, 2019

Hi Mpp17442884, sorry that you're facing trouble while exporting masked shapes. I'd love to get more details about it. Would you mind sharing the screenshot which can explain this situation better? 

 

Awaiting your response. 

 

Thanks,

Atul_Saini

M
mpp17442884Author
Participant
November 27, 2019

Hello, 

You can download the screenshot (Groupe de masques 6.jpg). Thank you.

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