Designs in XD file disappearing after update.

Question

Hi all,

I am using Adobe XD version 36.1.32.5.

Recently I updated designs on a local file saved in a dropbox folder. I had made several design updates over the course of the past few days, and when I opened the file this morning found that only some of those changes were reflected.

To be clear, I regularly save the document and had saved and closed the XD file with my designs. But I believe after updating the app yesterday, partial designs have vanished. It is not a cloud doc so there's no version history. It's quite frustrating as those designs will now need to be recreated.

I've searched for other documents and tried to find recovery documents in systems folders but have not been able to...

Is this a common issue and is there any possible way to rectify this?

Rishabh_Tiwari · Answer

Hi John,

Sorry to hear about the trouble. This isn't expected, we'll need to investigate what exactly happened because of which the file was not saved after changes. Could you please navigate to this location: ~/Library/Application Support/Adobe/Adobe XD CC and check if you are able to find a different copy of the file there?

Regards

Rishabh

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