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K
Krum5C77
Inspiring
April 13, 2022
Answered

DraftXR

  • April 13, 2022
  • 3 replies
  • 2008 views

Hi I have a problem using plugin DraftXR

. Error server: "DraftXR failed to create the draft. Make sure you are connected to the internet. You can try reloading the plugin the using shortcut..." My internet is good, i chek to Wi-fi

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi @arthur.6128243 ,

     

    Sorry to hear about the trouble. Please try the suggestions shared by @Krum5C77. If that doesn't help, please connect with the plugin developer. To contact them, please launch Adobe Creative Cloud > Stock & Marketplace > Manage Plugin > DraftXR > Get Support.

     

    Feel free to reach out if you need any further assistance.

     

    Regards

    Rishabh

    3 replies

    arthur.6128243
    arthur.6128243
    Participant
    July 27, 2022

     

    I am also facing the same error. I have tried everything, from uninstalling/ and reinstalling my the adobe XD and the draft XR plugin.I even decided to wipe out out my machine and reboot windows and I am still facing the same errors. I dont understand how my wifi is working for evething else exepect for the plug in. I am not a coder but i feel there must be a bug somewhere in the dev console 

    K
    Krum5C77Author
    Inspiring
    July 27, 2022

    Hi try replacing JPEG with PNG, if that doesn't work try uninstalling the plugin and XD and then installing a new one. Also check your internet connection.

    O
    oliverm396326
    Participant
    June 7, 2022

    Hello guys please I need help my DraftXR can't test in all of my browser... They just keep on loading. 😞

     

    K
    Krum5C77Author
    Inspiring
    June 7, 2022

    Hey, try to uninstall and install plugins or uninstall and install Adobe XD. Sometimes plugins DraftXR lose interest connect and need to uninstall and install.

     

    G
    Community Expert
    gianvitulanoCommunity Expert
    Community Expert
    April 14, 2022

    Hi Krum,

    we need more information to help you. Which version of Adobe XD are you using it? Have you checked for updates for the plug-in? Does this problem occur with all files?

      K
      Krum5C77Author
      Inspiring
      April 16, 2022

      My colleague solved the problem by changing the format of the photo from JPEG to PNG. I have a new problem, I can't delete Draft. The dialog box writes to check your internet connection. With the latest version of Adobe XD 3 4 days ago it was updated. I don't know what's going on and I apologize. Thank you very much Adobe.

      K
      Krum5C77Author
      Inspiring
      April 16, 2022

      And twice I uninstalled the login and reinstalled it.

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