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Erreur 87

New Here ,
May 10, 2022 May 10, 2022

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Bonjour,

Je n'arrive pas à ouvrir mon fichier XD. Erreur 87.

Que puis-je faire ?

 

Merci

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correct answers 1 Correct answer

Adobe Employee , May 16, 2022 May 16, 2022

Hi @Sandrine23313278flzo ,

 

Sorry to hear about the trouble. In addition to what Italosan asked, please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening with this specific file or multiple files?
  3. If the file is on any network folder, please try moving the file to a local drive and then try opening the file.
  4. If that doesn't help, please share system logs and the XD file.

 

To share the file, please add both the files to a shared location like Google Drive or WeTransfe

...

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Community Expert ,
May 10, 2022 May 10, 2022

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Hi, where is your file saved?

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Community Expert ,
May 16, 2022 May 16, 2022

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Hi, do you still need help? Has your problem been solved? Keep us updated

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Adobe Employee ,
May 16, 2022 May 16, 2022

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Hi @Sandrine23313278flzo ,

 

Sorry to hear about the trouble. In addition to what Italosan asked, please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening with this specific file or multiple files?
  3. If the file is on any network folder, please try moving the file to a local drive and then try opening the file.
  4. If that doesn't help, please share system logs and the XD file.

 

To share the file, please add both the files to a shared location like Google Drive or WeTransfer and share the link through DM by clicking on my name.

 

Regards

Rishabh

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