Error 16 with Adobe XD

Forum|Forum|7 years ago
December 31, 2018
1 reply
603 views

I have followed this article, Configuration error in Adobe Creative Cloud , and I reinstalled it a few times, and I am still getting the error.

[Discussion moved from Adobe Creative Cloud to Adobe XD CC]

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Correct answer jacobg58738878

restart your computer and retry.

I had a chat with an under paid Indian guy, so it is all good now. In the article it only covers half of the folders you need to give permissions to. This isn't what I pay all that money for. Thank though for trying to help.

kglad

Community Expert

rename your adobe pcd and slstore folders.

quit the cc desktop app. if you're not using the cc desktop app to install xd, do so - https://creative.adobe.com/products/creative-cloud

start the cc desktop app as admin (google your os and how to do this).

install xd using the cc desktop app.

jacobg58738878Author

Participant

Rename them to what?

kglad

Community Expert

doesn't matter. you're just making them easy to restore, if desired.

appending "_old" is a common suffix to append to file/folder names to make them easy to find and restore (or delete), if desired.

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