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Error 2081:5 when trying to share or update links in XD

New Here ,
Nov 17, 2022 Nov 17, 2022

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I'm using XD for mac. I have to deal with this headache multiple times a week where I get "Error 2081:5" when trying to create a new link or update an existing one. I always have to close out of my file and reopen it, and that tends to fix it temporarily until maybe a day or two later. 

 

But like I mentioned, the fact that I have to do this so frequently is getting really annoying. Why does this keep happening? I saw another thread about Antivirus causing this. I'm on Mac, there is no antivirus software so that's not going to be the culprity.

 

Screen Shot 2022-11-17 at 3.34.37 PM.png

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Adobe Employee ,
Nov 18, 2022 Nov 18, 2022

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Hi @MarcusJMoraru,

 

Thank you for reaching out, and sorry for the trouble. Would you mind restarting XD and then trying to recreate the link again and let us know if that works?

 

Thanks,

Harshika

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Explorer ,
Jan 27, 2023 Jan 27, 2023

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I am having the same issue for more than a year now. Having to restart XD to solve the issue is ABSOLUTELY UNACCEPTABLE. I don't have the time to be doing this and my team expects changes on the fly. Adobe XD is a terrible product,

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Explorer ,
Jan 27, 2023 Jan 27, 2023

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Also, adobe XD takes AGES to close.

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Adobe Employee ,
Jan 27, 2023 Jan 27, 2023

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Hi @Marlon-UL,

 

We are sorry for the frustration. Is it possible for you to share the XD file with me over a private message having issues so that we can check on our end? If yes, please upload the file to a shared location such as CC or Dropbox and share the URL with me over a private message.

 

I will try my best to investigate the issue.

 

Thanks,

Harshika

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Community Beginner ,
Oct 12, 2023 Oct 12, 2023

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This is also an issue for me. More often than not I have to Force Quit XD. I also receiving the same error when trying to create a link.

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Adobe Employee ,
Nov 30, 2022 Nov 30, 2022

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Hi @MarcusJMoraru,

 

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance.

 

We would be happy to help.

 

Thanks,

Harshika

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New Here ,
Dec 06, 2022 Dec 06, 2022

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Hi there, 

 

As already mentioned in my description, closing the file and reopening it is a fix until it happens again few days later. Same thing happens with restarting XD, as in it will fix the issue until the next time that it happens. THIS SHOULD NOT BE A PERMANENT SOLUTION.  

 

The problem is that I shouldn't always have to close or restart XD as frequently as I do just to update / create new links. Got the error again today so will have to close and reopen my files again. 

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