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Preran
Community Manager
PreranCommunity Manager
Community Manager
August 21, 2017
Answered

Error 44 when sharing documents in XD.

  • August 21, 2017
  • 51 replies
  • 74977 views

Some variants of this error message: Error 44:47 and 44:23, 44:63 

Try the solutions in the order in which they are listed. 

  • Reduce number of assets in your files and retry 
  • Split your artboards into two separate files and retry. 

 

While we understand that the last two solutions aren't ideal, the team is aware of the issue, and is working towards fixing it. 

To get in touch with Adobe Support for investigation, use this link  Contact Customer Care 

 

Thanks, 

Preran 

 

<The Title was renamed by moderator>

    Correct answer Fresh-k

    Thank you so much!

     

    In my case it was an objact from the adobe library ive built in AI and linked via Library object.

     

    Copy and pasted the vectors and it worked!

     

    Thank you!

    51 replies

    Show previous replies
    cremebrulee97
    cremebrulee97
    Participant
    August 21, 2017

    Hello,

    Whenever I press share it loads half a blue circle rather quickly:

    Then sits like that for a while before coming up with the error 44:

    I tried with smaller files and it shared fine. This file's size is 11.6mb and has ~60 artboards. I'm guessing this is just too big then? Is there a way around it (better internet speed?).

      Corrinna Rainwater
      Community Manager
      Corrinna RainwaterCommunity Manager
      Community Manager
      August 21, 2017

      Hi,

      it seems that you are trying to upload more data than your network connection can handle without causing a timing out of our services. We are working on some fixes that we hope to release soon. In the meant time: could you try to upload just about 10 artboards at a time? You can first just share and create a new link and then use the update button, that way you should end up with your complete prototype and it would reduce the data that needs to be uploaded significantly.
      This is definitley not ideal but might give you the chance to create a complete prototype.

      HTH, Corrinna

        Preran
        Community Manager
        PreranCommunity ManagerAuthor
        Community Manager
        June 13, 2018

        Hi, I'm getting the same problem now. I only have 2 artboards and yet I can't upload a prototype link


        The publishing service is down at the moment. I will update this post as soon as it is functional again. Apologize for the inconvenience.

        Thanks,

        Preran

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