Error 506 while installing

New Here ,
Jan 16, 2021 Jan 16, 2021

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Soy nuevo en Adobe, requiero ayuda con instalacion de ( XD) ya que figura error 506 y desconosco como repararlo. Compre el pack de estudiante! 

 

Exit Code: 506
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 0 warnings(s) 

FATAL: Error (Code = 506) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:36.0.32.10
FATAL: Error occurred in install of package (Name: UWPAssets Version: 36.0.32.10). Error code: '506'
ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 14 - OS Message: C:\adobeTemp\ETR82ED.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: 0x80073cff#@#OS_Error_String: Error en la implementación del paquete Adobe.CC.XD_36.0.32.10_x64__adky2gkssdxte con el origen del paquete Unknown porque no se pudo aplicar ninguna licencia válida ni directiva de instalación de prueba. Es posible que se requiera una licencia de desarrollador (http://go.microsoft.com/fwlink/?LinkId=233074) o una configuración de instalación de prueba empresarial (http://go.microsoft.com/fwlink/?LinkId=231020).
ERROR: Failed to install UWP Appx Package with error C:\adobeTemp\ETR82ED.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: 0x80073cff#@#OS_Error_String: Error en la implementación del paquete Adobe.CC.XD_36.0.32.10_x64__adky2gkssdxte con el origen del paquete Unknown porque no se pudo aplicar ninguna licencia válida ni directiva de instalación de prueba. Es posible que se requiera una licencia de desarrollador (http://go.microsoft.com/fwlink/?LinkId=233074) o una configuración de instalación de prueba empresarial (http://go.microsoft.com/fwlink/?LinkId=231020).
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correct answers 1 Correct answer

Adobe Employee , Jan 18, 2021 Jan 18, 2021

Hi there,

 

Sorry to hear about the trouble. Please try the steps shared here: https://helpx.adobe.com/download-install/kb/exit-code-506-creative-cloud.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Adobe Employee ,
Jan 18, 2021 Jan 18, 2021

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Hi there,

 

Sorry to hear about the trouble. Please try the steps shared here: https://helpx.adobe.com/download-install/kb/exit-code-506-creative-cloud.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Explorer ,
Jul 12, 2022 Jul 12, 2022

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Error code 506 means that the embedded browser crashed during the operation.

To fix this issue, please try to follow the step-by-step solutions below carefully. Please try them in their order, don’t jump to the next solution unless the first one didn’t work for you.

Solution 1:

Please follow these steps:

1. Exit Jarvee.

2. Go to Desktop, right-click on Jarvee icon desktop shortcut and click on Open File location.

3. Find the file “2021_03.txt” and delete it.

4. Find the file “Jarvee”, right-click on it, and Run it as Administrator.

After that, Jarvee will download the EB files again to fix the issue. It might take a few minutes to download depending on how fast your download speed is.

Please wait for a few minutes for Jarvee to start and see if that solves your problem.

If not, please go ahead and try the steps in the next solution.

Solution 2:

What AntiVirus are you using and what Windows version you are using?

For the Windows Version:

If you are using Windows XP, Windows Vista or Windows Server 2008, then, unfortunately, we don’t support your Windows version as it’s very old, please change it to one of the following:

– Windows Server 2012
– Windows Server 2016
– Windows 7 SP2
– Windows 8
– Windows 10

And that may solve your issue.

 

Regards,

Rachel Gomez

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Adobe Employee ,
Jul 12, 2022 Jul 12, 2022

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Hi @rachel25141376eupk ,

 

Thanks for sharing the troubleshooting steps @rachel25141376eupk I am sure it will help other community members. We appreciate your participation here.

 

Regards

Rishabh

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