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September 30, 2020
Answered

Error: 506 while trying to update XD.

  • September 30, 2020
  • 3 replies
  • 2656 views

I am getting this error when trying to update XD

 

Exit Code: 506
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 0 warnings(s) 

FATAL: Error (Code = 506) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:33.1.12.4
FATAL: Error occurred in install of package (Name: UWPAssets Version: 33.1.12.4). Error code: '506'
ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 14 - OS Message: C:\adobeTemp\ETRE8B2.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: 0x80073cff#@#OS_Error_String: Deployment of package Adobe.CC.XD_33.1.12.4_x64__adky2gkssdxte with package origin Unknown failed because no valid license or sideloading policy could be applied. A developer license (http://go.microsoft.com/fwlink/?LinkId=233074) or enterprise sideloading configuration (http://go.microsoft.com/fwlink/?LinkId=231020) may be required.
ERROR: Failed to install UWP Appx Package with error C:\adobeTemp\ETRE8B2.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: 0x80073cff#@#OS_Error_String: Deployment of package Adobe.CC.XD_33.1.12.4_x64__adky2gkssdxte with package origin Unknown failed because no valid license or sideloading policy could be applied. A developer license (http://go.microsoft.com/fwlink/?LinkId=233074) or enterprise sideloading configuration (http://go.microsoft.com/fwlink/?LinkId=231020) may be required.
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This topic has been closed for replies.
Correct answer italosan

Hi, have you tried to follow this guide? https://helpx.adobe.com/download-install/kb/exit-code-506-creative-cloud.html

3 replies

italosan
Community Expert
Community Expert
October 6, 2020

Hi, has the problem been solved? Still need help?

HARSHIKA_VERMA
Community Manager
Community Manager
October 1, 2020

Hi Duane,

 

We would like to follow up on your issue. Is the issue has been resolved after following the steps shared by Italo? Please let us know if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

italosan
Community Expert
italosanCommunity ExpertCorrect answer
Community Expert
September 30, 2020