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Nayeem5C2B
Participant
November 24, 2020
Question

Error 5703 while opening Adobe XD

  • November 24, 2020
  • 3 replies
  • 9009 views

What is the solution of this? Please close and relaunch XD, then try opening your document again Error (5703) I tried to solve the issue by reinstalling and restarting the laptop, but nothing changes.

      This topic has been closed for replies.

      3 replies

      B
      Ba5FD4
      Participant
      February 4, 2021

      I have the same problem, I tried uninstall/reinstall using CC cleaner tool + reboot, and I still have the problem.

        A
        amitv8646822
        Participant
        April 8, 2021

        try to update your OS after that its working

        M
        Mirco5E0B
        Participant
        December 4, 2020
        I have the same problem, on windows 10 enterprise v1909.
is there any news or solutions?
        Rishabh_Tiwari
        Rishabh_Tiwari
        Legend
        December 4, 2020

        Hi there,

         

        Sorry to hear about the trouble. Could you please share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

         

        Regards

        Rishabh

        S
        Sarah5E90
        Participant
        January 3, 2021

        I have the same 5703 problem, and i have been do the solution in reply. But the error not solved. Please help me. 

          Rishabh_Tiwari
          Rishabh_Tiwari
          Legend
          December 3, 2020

          Hi Nayeem,

           

          We're so sorry for the delay in response. Please uninstall XD using the cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

           

          Once uninstalled, please re-install XD and let us know if it works. In case if it still doesn't work, please share the details asked in this discussion: https://community.adobe.com/t5/adobe-xd/error-5719-while-opening-adobe-xd/m-p/11416075?page=1#M36298

           

          Regards

          Rishabh

          R
          ritika5D28
          Participant
          February 19, 2021

          Even I facing the same problem I did whatever u suggested but still, it is not working please solve this problem

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