Error 5703 while opening Adobe XD

[Nayeem5C2B]

What is the solution of this? Please close and relaunch XD, then try opening your document again Error (5703) I tried to solve the issue by reinstalling and restarting the laptop, but nothing changes.

[Rishabh_Tiwari]

Hi Nayeem,

We're so sorry for the delay in response. Please uninstall XD using the cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Once uninstalled, please re-install XD and let us know if it works. In case if it still doesn't work, please share the details asked in this discussion: https://community.adobe.com/t5/adobe-xd/error-5719-while-opening-adobe-xd/m-p/11416075?page=1#M36298

Regards

Rishabh

[ritika5D28]

Even I facing the same problem I did whatever u suggested but still, it is not working please solve this problem

[Nom5FF8]

It worked but all my work was erased, it sure can't be returned right?

[Mirco5E0B]

I have the same problem, on windows 10 enterprise v1909.
is there any news or solutions?

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. Could you please share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Regards

Rishabh

[Sarah5E90]

I have the same 5703 problem, and i have been do the solution in reply. But the error not solved. Please help me. 

[Rishabh_Tiwari]

Hi Sarah,

Sorry to hear about the trouble. Please share the logs asked in this discussion: https://community.adobe.com/t5/adobe-xd/error-5719-while-opening-adobe-xd/m-p/11416075?page=1#M36298

We'll escalate it further for investigation.

Regards

Rishabh

[Ba5FD4]

I have the same problem, I tried uninstall/reinstall using CC cleaner tool + reboot, and I still have the problem.

[amitv8646822]

try to update your OS after that its working

[Brave_artwork5D82]

yes i have the same Problem! please help