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Error 5703 while opening Adobe XD

New Here ,
Nov 24, 2020 Nov 24, 2020

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What is the solution of this? Please close and relaunch XD, then try opening your document again Error (5703) I tried to solve the issue by reinstalling and restarting the laptop, but nothing changes.

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Adobe Employee ,
Dec 03, 2020 Dec 03, 2020

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Hi Nayeem,

 

We're so sorry for the delay in response. Please uninstall XD using the cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Once uninstalled, please re-install XD and let us know if it works. In case if it still doesn't work, please share the details asked in this discussion: https://community.adobe.com/t5/adobe-xd/error-5719-while-opening-adobe-xd/m-p/11416075?page=1#M36298

 

Regards

Rishabh

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New Here ,
Feb 18, 2021 Feb 18, 2021

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Even I facing the same problem I did whatever u suggested but still, it is not working please solve this problem

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New Here ,
Feb 23, 2021 Feb 23, 2021

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It worked but all my work was erased, it sure can't be returned right?

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New Here ,
Dec 04, 2020 Dec 04, 2020

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I have the same problem, on windows 10 enterprise v1909.
is there any news or solutions?

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Adobe Employee ,
Dec 04, 2020 Dec 04, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rishabh

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New Here ,
Jan 03, 2021 Jan 03, 2021

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I have the same 5703 problem, and i have been do the solution in reply. But the error not solved. Please help me. 

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Adobe Employee ,
Jan 05, 2021 Jan 05, 2021

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Hi Sarah,

 

Sorry to hear about the trouble. Please share the logs asked in this discussion: https://community.adobe.com/t5/adobe-xd/error-5719-while-opening-adobe-xd/m-p/11416075?page=1#M36298

 

We'll escalate it further for investigation.

 

Regards

Rishabh

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New Here ,
Feb 04, 2021 Feb 04, 2021

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I have the same problem, I tried uninstall/reinstall using CC cleaner tool + reboot, and I still have the problem.

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New Here ,
Apr 07, 2021 Apr 07, 2021

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try to update your OS after that its working

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New Here ,
Jul 28, 2021 Jul 28, 2021

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yes i have the same Problem! please help

 

 

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