Error loading Adobe XD

[Heloy]

Hello, when I try to download, it gives an error in accordance with the system requirements, although my computer fully complies with the requirements. I tried other browsers, this did not help. How to download all this?
Message:
Failed to install XD

Failed to start XD on your OS. To continue, you need to upgrade to a higher version.

[italosan]

Hi, have you tried to download and install Adobe XD directly from the Creative Cloud App? Also, could you share your computer's technical specifications with us?