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Exporting issue on transparency layer

Community Beginner ,
Nov 01, 2023 Nov 01, 2023

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Hi everyone, 

 

I have an issue. I'm working with an XD file, on this file there is a section that includes some pictures. One of the pictures has white solid layer on top of it with its transparency to 75%. When I export the file as a pdf it looks good, like this: 

Gaia333170687ijq_1-1698854429196.png

 

However when I upload the file into the review platform we use in my agency or in dropbox, it looks like this: 

Gaia333170687ijq_2-1698854493878.png

These are the settings this white layer currently has:

 

Gaia333170687ijq_3-1698854567210.png

Thank you

 

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Adobe Employee ,
Nov 06, 2023 Nov 06, 2023

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Hi @Gaia333170687ijq,

 

Thank you for reaching out. Would you mind telling us if this is happening with this specific image or all the images with white backgrounds? Please share the version of XD installed on your machine and the details of your operating system.

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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This happens to all images that have a white layer with 50% transparency on top. My operating system specs are: AMD Ryzen 7 5700U With Radeon Graphics, 8 GB RAM Windows 10 and I have XD Version 57.1.12

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Community Beginner ,
Nov 07, 2023 Nov 07, 2023

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Additionally, it's important to mention that this happens when we work with the XD file on a Mac laptop. 

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