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Failure to create a new document

New Here ,
Apr 17, 2021 Apr 17, 2021
Hey, 2 years ago I was using the application "Adobe XD". It was great for me! But I got an error named: Can't create document (Error code: 3635). I tried to uninstall and install and nothing worked, logging out the same Please help me very much.
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Crash on windows
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Community Expert ,
Apr 17, 2021 Apr 17, 2021
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