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Participant
September 12, 2020
Question

File still exists, but all of my designs/art boards are gone.

  • September 12, 2020
  • 4 replies
  • 174 views

Was working on a project for a long time. Tried to pull it up today and there's only one empty art board left.

 

Am I screwed?

This topic has been closed for replies.

4 replies

Rishabh_Tiwari
Legend
September 13, 2020

Hi there,

 

Sorry to hear about the trouble, we'll try our best to help you with it. Could you please check if you are able to see the files on the link shared by Italosan and please ensure that you are signed in with the same email with which the file was created. If you do see the files there and not on the XD app, please try the steps shared below:

 

  1. Sign out of XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes from Task Manager/Activity Monitor.
  3. Sign back in on Adobe CC Desktop app and launch Adobe XD from there and check again if it works or not.

 

If this doesn't help, please share a few more details like:

 

  • A screenshot of the About XD info page.
  • The version of the Operating System.

 

Regards

Rishabh

italosan
Community Expert
Community Expert
September 13, 2020

Hi, try to see up assets.adobe.com

Participating Frequently
September 12, 2020
You checked adobe cloud
It would be there
chaneyaAuthor
Participant
September 12, 2020

Just checked and quite a few projects have been emptied as well as not on my adobe cloud anymore.