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File Syncing error, I could not share with our customer I tried below steps but still it's not working
1. sign out, then sign in again.
2. Changed folder location.
3. Re-started my Mac
please help me how to resolve this issue
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Hi There,
Thank you for reaching out and sorry to hear that you're having trouble in using XD .Could you please try the steps shared below:
If it still doesn't work, please share a screenshot of the About XD and About Creative cloud info page.
Regards
Chethan G
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Thank you, for quick response
I tried although you suggested steps still doesn't work, please find the below screenshot
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Hi Chethan,
Any Updates on my request
Regards
MD
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Hi There,
Thanks for sharing the details and trying the steps. After looking into the screenshot, It looks like the Adobe Creative Cloud Sync is not in sync, Could you please try uninstalling adobe creative cloud and its its process by using CC cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and again Installing latest creative cloud and let us know if this works. Also I asked for the screenshot of the About Creative cloud info page, please can u share that by clicking on Creative cloud-about creative cloud(refer screenshot).
Regards
Chethan
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Thanks! file syncing problem resolved
Now I'm creating Link im getting this error.
Something went wrong.
Learn More (Error 4082)
Please find the account details below
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Hi Mohamed
Well i ve got that issue a lot, so i think you should try what i do when that happens:
Sign out from CC, go to " Actibity Monitor" on your mac, then force to quit every Adobe item you see there, after thats done, restart you mac and sign in in CC again!
Hope its helps,
Best,
Mariana
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Thank you Mariana for your suggestion I tried but it doesn't work.
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Hi
Please help me how to resolve this issue
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We are sorry for the frustration. One of the customer tried this solution, https://community.adobe.com/t5/adobe-xd-discussions/adobe-xd-error-4082/m-p/12525197#M57447 which worked for him.
We would request you to please try and let us know if that helps.
Thanks,
Harshika