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Participant
November 19, 2020
Answered

Firewall problem

  • November 19, 2020
  • 1 reply
  • 1030 views

When I want to share my project, Share button dosen't work. 

My IT team recommended me to ask to Adobe about Port number, IP address to access.

Plz give me the information 

 

There is a error message below.

 

"Something went wrong. Please try again.

Learn more (Error 44:47)"

 

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi there,

     

    Sorry to hear about the trouble. For information on network endpoints, please refer to this article: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

     

    If you are still getting error 44: 47 while sharing, please try the suggestions shared here: https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh 

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity ManagerCorrect answer
    Community Manager
    November 19, 2020

    Hi there,

     

    Sorry to hear about the trouble. For information on network endpoints, please refer to this article: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

     

    If you are still getting error 44: 47 while sharing, please try the suggestions shared here: https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh 

    Participant
    November 20, 2020

    Thank you so much, but my company IT team want to know about URL access using share function 

    Can I get a URL to use sharing function??