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perrybrus
Inspiring
February 26, 2018
Answered

Fonts Missing in XD

  • February 26, 2018
  • 13 replies
  • 68730 views

I still get fonts missing when I demo a mobile layout on my smart phone via the XD mobile app. No matter what font I use in my XD document I always get "Fonts missing". I remember this as a major issue that was flagged over a year ago, still no progress?! I'm on Windows 10 and I'm opening XD files with an Android phone. I've tried with different Android phones with same result. Why doesn't XD embed the typefaces used in the prototype? Makes it impossible to actually review a prototype authentically when the fonts are all missing! Sick of having to explain to the client that there's something wrong in the program and that I did actually use their corporate typeface etc.

 

<The title was edited by moderator>

    This topic has been closed for replies.
    Correct answer Digital_fi5h

    Hi, I was having the same issues, that is why I'm here.
    SOLUTION: TRY UNINSTALLING YOUR APP ON THE PHONE, THEN REINSTALL.

    Worked for me. The other solutions proposed "sign out, sign in" (didn't work for me)

    There is always a way 🙂

    13 replies

    M
    m_banning
    Participant
    November 23, 2021

    I also have this issue even nearing the end of 2021. I have tried multiple work arounds and even when I think I fix it, I will update my adobe app on my phone or on my computer and it will have even more missing fonts than the first time... Super dissapointed that this is still a problem. This issue pretty much makes the live preview pointless in my opinion.

      J
      jeffhalmos
      Inspiring
      December 19, 2021

      The depressing answer is here:

      https://developer.apple.com/forums/thread/661582

      V
      ve21asdas32
      Participant
      May 18, 2023

      thanks

      L
      leonardoxd
      Participant
      October 13, 2021

      Possible solution that apparently worked for me

      Im using
      Android phone Google Pixel 4a
      Android app Adobe XD Android 43.0.0 (45412)
      Google font Roboto
      Google font Titillium

      Possible solution that apparently worked for me

      1. Sign out from Adobe XD. 
      2. Open "App info/Adobe XD. Then Clear Storage + Clear Cache.
      3. Uninstall Adobe XD.
      4. Install Creative Cloud + Sign in.
      5. Install Adobe XD + Sign in.
      6. Open Adobe XD. Go to Settings. Go to Preferences. Go to Manage fonts. Activate the first font you see in the list "All fonts".
      7. Go to "Active fonts". See if the font you chose is shown. HERE is when my missing fonts started showing up.
      8. After celebrating I uninstalled Creative Cloud and the fonts are still activated.

        I wish you the best of luck.
        //Leonardo 
      V
      Video5FBD
      Participant
      May 14, 2021

      I have the same problem...Figma doesn't have this problems!

        D
        Digital_fi5hCorrect answer
        Participant
        March 22, 2021

        Hi, I was having the same issues, that is why I'm here.
        SOLUTION: TRY UNINSTALLING YOUR APP ON THE PHONE, THEN REINSTALL.

        Worked for me. The other solutions proposed "sign out, sign in" (didn't work for me)

        There is always a way 🙂

          K
          kuldeep5EDE
          Participant
          October 3, 2020

          its not working. after 2 and half here this problem is still persist. XD is adobe product? cant belive. it has so many loop holes. you will take another 5 years to get into main stream of proto typing. that too if you people wish. I ont understand how can you charge for this I spent Rs800/- for this and still gets feeling like using local company app. Not expecting this from org like Adobe. We born and brought up by Adobe. But XD made it down.

            T
            tr328
            Participant
            October 14, 2020

            It's very upsetting that this issue with installing fonts on XD is still around after so many years and complaints. I'm new to XD and am having a problem with Adobe fonts that I have installed from Adobe Cloud not showing up in XD. I have quit out of XD and Cloud as suggested, and it does nothing. No wonder the Sketch App is more popular.

             

             

              M
              MeditatorB
              Participating Frequently
              September 25, 2020

              Hi,

              I'm using Adobe XD desktop for PC to create my website prototype. I'm using web-safe, system fonts, like Arial and Trebuchet MS, yet the Adobe XD mobile app on my phone still gives me the 'font missing' notification when I try to use it to preview the prototype. I went to my desktop Creative Cloud App and 'added' all system fonts to the library. It confirms they're installed, as shown below, yet like they still don't display in the Adobe XD mobile app. Further, when I go into settings in the XD mobile app, and select 'manage fonts', none of these system fonts like Arial show up!! ??? They're neither in the 'ALL FONTS' section, nor the 'ACTIVE FONTS' section. I'm using the latest version of XD mobile, cleaned my library, uninstalled and reinstalled the mobile app, signed in and out, and nothing works. Please, Adobe, let me know what I need to do to preview these system fonts like Arial on Adobe XD mobile.

              Thank you,

              BB

              HARSHIKA_VERMA
              Community Manager
              HARSHIKA_VERMACommunity Manager
              Community Manager
              September 28, 2020

              Hi there,

               

              We are sorry for the frustration. I would suggest getting in touch with our support team using this link: https://helpx.adobe.com/contact.html so that they can look at the issue on 1:1 basis and help you immediately.

               

              Thanks,

              Harshika

              H
              Harmeet_Singh
              Participant
              November 27, 2020

              Hi! Is there any solution of the missing font in XD Preview on mobile. I have searched the font on Adobe font but didn't find the SF Pro Text Family font.

               

              I have tried some solutions but it didn't work. See below image for your reference.. It's just an example

               

              Can you help me how to fix this issue.

               

               

              O
              omarh89430594
              Participant
              May 31, 2020

              I have Tried all Solution mentioned by the people here .. non of them worked .

              The Solution is : You have to download and Install All the Fonts you need on your system Otherwise nothing will work .

                D
                Digital_fi5h
                Participant
                March 22, 2021

                hi, for the fonts issue with XD, try reinstalling (uninstall/reinstall) XD on the phone.

                I
                ijunicole
                Participant
                December 18, 2019

                I'm at the end of 2019 and still have this issue even I sign out and sign back in again. I installed the fonts from the Creative Cloud App to my iPad and activated the fonts inside the Adobe Xd App. Does someone have the same problem?
                The version of my iPad is 13.2, and the version of the Adobe Xd App is 24.0. 

                  HARSHIKA_VERMA
                  Community Manager
                  HARSHIKA_VERMACommunity Manager
                  Community Manager
                  December 18, 2019

                  Hi Ijunicole,

                   

                  We are sorry to hear you are having trouble. We have the latest version of XD available. Would you mind updating XD to the latest version(25.1)? Let us know if you still experience the same issue.

                   

                  Thanks,

                  Harshika

                  I
                  ijunicole
                  Participant
                  December 18, 2019

                  Hi Harshika,
                  The problem is still not solved even I updated to the latest version.  

                    Peter Villevoye
                    Community Expert
                    Peter VillevoyeCommunity Expert
                    Community Expert
                    December 15, 2019

                    I'm seeing all kinds of font issues in threads like these.

                    Therefore I'd like to clarify a bit how and why fonts can be missing.

                     

                    When previews or prototypes are using a font, these fonts needs to be resident or brought over to the viewer's device, either by embedding or dynamically linking. This sounds (and is) technically and physically quite easy, but can be a very delecate legal matter, because fonts need to be licensed. And according to many licenses, it's not allowed to simply copy or embed fonts...

                    (On a side note: most font publishers do grant users to let systems and applications embed resident fonts in a PDF.)

                     

                    So if you want fonts in Adobe XD to show up on a previewers end, then stick to standard fonts (depending on a system) and/or use Adobe's cloud-based fonts. Or convert any type or icons using a font which might not be available on a device's system, temporarily to an outline by using the Convert to Path command.

                     

                    This doesn't imply that you can never use any special or exclusive font for a website or app. Such a font simply needs to be licensed, paid for, and properly embedded in the code of the website or app. And that's something you're probably not yet up to in the design stage of a project.

                     

                    Apart from these legal matters, there can also be a technical issue, especially with Adobe cloud-based fonts. Very often, account authentication and authorisation (necessary to use Adobe cloud fonts) intermittently fails on the designer's computer, or even the previewer's device. Signing out and back in might 'kick' a proper authentication back in place...

                      F
                      francescasanfilippo
                      Participant
                      December 15, 2019

                      For now (because we have an important event on Wednesday and we are in hurry) we have changed the font, creating the path and solve it. We have created not from Adobe XD because it doesn't works, even with this emojis font named "EmojiOne color", I've done with In-design, then copy&paste the path in Adobe XD.
                      From my side it was not connected with the Licence because I usually have it (in 15 years of graphics... yes I have a lot of licences). No idea what's the problem. Hope that next time it doesn't happen.

                      Peter Villevoye
                      Community Expert
                      Peter VillevoyeCommunity Expert
                      Community Expert
                      December 15, 2019

                      Well, those new OpenType font resources like colors, variables, and styles might be a bit too much to swallow for Adobe XD. (It took a few years for the major apps (Illustrator, Photoshop, InDesign) to support them.) I tested the Apple Emoji Color font too and it did show up, but it only converted the 'normal' characters into paths (no icons). I also tested Trajan Color (styles) and Acumin Pro (variables), but obviously couldn't access any of these extra features. Only the plain rendition was available and convertable.

                        mohamedn79000453
                        mohamedn79000453
                        Participant
                        September 16, 2019

                        I'm in 2019 and still have the issue are there are any solutions?

                          HARSHIKA_VERMA
                          Community Manager
                          HARSHIKA_VERMACommunity Manager
                          Community Manager
                          September 16, 2019

                          Hi there,

                           

                          Sorry to hear that you're still experiencing this issue. I would like to confirm if you've tried all the solutions mentioned in this post an if that doesn't fix the issue. Is it happening with a specific font or all the fonts?

                           

                          I would suggest signing out of the Creative Cloud and Adobe XD. Sign back to both and let us know if that helps.

                           

                          Thanks,

                          Harshika

                            D
                            dhavalj27018984
                            Participant
                            September 25, 2019

                            This worked for meign out and sign in, it works.

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