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Participant
March 29, 2021
Question

For security reasons, your access is temporarily disabled. For more details, contact Adobe Customer

  • March 29, 2021
  • 1 reply
  • 2732 views

I was working on my previous project in the Adobe XD and unfortunately my account gets signed out quick. I try to login again and it looks for a confirmation in my email address (hotmail). I send the code and it says it's a old code (BTW it was the only one there) and it was the current one. I try that 3 times and my account gets locked for security reasons letting my job stop in the middle of the process. Now can any of you tech guys tell me what is really happening here??

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1 reply

Dan Rodney
Community Expert
Community Expert
March 30, 2021

I'd recommend contacting Adobe Customer Support for help with signing into your account. https://helpx.adobe.com/support.html 

— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor