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Free Adobe XD account

New Here ,
Nov 21, 2022 Nov 21, 2022

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Hi all.
I had a free adobe XD account since 2020, later on and because I was required for google's UX Design course I had to accept a student package proposed by them in order to complete the course and had no alternative but to change the package. Now you come and cancel the free account I had originally if not to subscribe to your services - This is not a fair procedure

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correct answers 1 Correct answer

Adobe Employee , Nov 23, 2022 Nov 23, 2022

Hi @Pedro27249856n3q2,

 

Thank you for reaching out. Yes, there were changes made to the starter plan, please see the details here: https://helpx.adobe.com/xd/kb/changes-to-xd-starter-plan.html. You can download the starter plan from here: https://helpx.adobe.com/xd/get-started.html.

 

Instead of launching XD from the Creative Cloud Desktop app, try starting it elsewhere – namely, from the Windows Start menu or the macOS Dock/Launchpad.

 

Then choose the "Exit XD" button, but XD Starter should s

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Adobe Employee ,
Nov 23, 2022 Nov 23, 2022

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Hi @Pedro27249856n3q2,

 

Thank you for reaching out. Yes, there were changes made to the starter plan, please see the details here: https://helpx.adobe.com/xd/kb/changes-to-xd-starter-plan.html. You can download the starter plan from here: https://helpx.adobe.com/xd/get-started.html.

 

Instead of launching XD from the Creative Cloud Desktop app, try starting it elsewhere – namely, from the Windows Start menu or the macOS Dock/Launchpad.

 

Then choose the "Exit XD" button, but XD Starter should still run – even without a trial or paid plan.

 

Let us know if that helps.

 

Thanks,

Harshika

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