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German keyboard...but the shortcuts in XD are for english keyboards

Community Beginner ,
Jun 04, 2020 Jun 04, 2020

I'am working on Mac (10.15.5). With german OS and german Magic keyboard. Since the last update the shortcuts changed to english. Also XD is in german, but the shortcuts are in english. So most of them I can't use. Any solution?

 

Bildschirmfoto 2020-03-04 um 08.59.08.png

 

 

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Adobe Employee ,
Jun 04, 2020 Jun 04, 2020

Hi there,

 

Thanks for reaching out. Could you please confirm whether you installed the XD app in English and then changed the language to German or you have installed the software in the German language by default from Adobe CC Desktop App? In case if you installed the software in English by default, I'd recommend re-installing the application from Adobe CC Desktop app and prior to that please change the language to German. Please launch the Adobe CC Desktop app and click on the gear icon on the top right-hand side and then change the default install language to German. 

 

Changelanguage.PNG

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Community Beginner ,
Jun 08, 2020 Jun 08, 2020

Hello Rishabh. Thanks for your help, but I still have the problem.  I always install the apps in German.

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Adobe Employee ,
Jun 11, 2020 Jun 11, 2020

Thanks for confirming. Could you please try re-installing the application and check if that helps.

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Community Beginner ,
Jun 14, 2020 Jun 14, 2020

I already tried to re-install. Same problem.

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Adobe Employee ,
Jun 25, 2020 Jun 25, 2020

Sorry for the delay in response. Could you please try the steps suggested in the article shared below to change the shortcut language on macOS and check if that helps:

https://support.apple.com/en-in/guide/mac-help/mchlp1406/mac

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New Here ,
Sep 17, 2020 Sep 17, 2020

I have the same problem. Did all the steps mentioned above. Nothing helps. 😞

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New Here ,
Apr 04, 2021 Apr 04, 2021

Hi, just wondering if you found a solution to the problem, struggeling with the same issues here.... 

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New Here ,
Apr 04, 2021 Apr 04, 2021
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Ok, found a link:

https://helpx.adobe.com/de/xd/user-guide.html/de/xd/help/keyboard-shortcuts.ug.html

But don't use the download link there (it is the US version again) but copy what is written directly underneath the link.

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