Getting error 50 in Adobe XD: Problem creating new cloud document

[pricreates]

I ve recently updated the adobe xd . now showing error code no. 50.  Adobe previous version were crashes lot .. 

{Renamed By MOD}

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. Please try the suggestion shared in this similar discussion: https://community.adobe.com/t5/adobe-xd/adobe-xd-cc-there-was-a-problem-creating-a-new-cloud-documen...

Let us know if this helps or if you need any further assistance.

Regards

Rishabh

[pricreates]

Hi Rishabh,

I followed the same steps . but now i am getting error code 3636 while creating new document.

[Atul_Saini · Accepted solution]

Hi there, 

Thank you for trying the steps that Rishabh provided. As you have encountered a new error here. Please try the steps mentioned here (https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html) 

Let us know if that helps. 

Thanks,

Atul_Saini