Skip to main content
Participant
July 25, 2018
Answered

Gray screen.

  • July 25, 2018
  • 1 reply
  • 1121 views

Windows 10 Pro 1803 x64
Hi. After starting the program I get a gray screen.

This topic has been closed for replies.
Correct answer Preran

Thanks, Russian Federation.


Thank you. Please send me your Adobe ID, location, and phone number along with the URL of this post over a private message. To send a private message, click my picture and use the Message button. If the email ID in which you would like to be contacted is not the same as your Adobe ID, mention that as well.

Thanks,

Preran

1 reply

Participant
July 25, 2018

Before that, I worked in the program, then reinstalled Windows.

Preran
Community Manager
Community Manager
July 26, 2018

What happens when you click the "Artboard" button after opening? The "Artboard" button is in the Tools panel on the left just above the zoom button (magnifying glass) at the bottom.

Thanks,

Preran

Participant
July 26, 2018

A panel appears to the right. I can not interact with the work area.