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markh1940245
Participant
September 26, 2020
Answered

How can I download older versions of Adobe XD?

  • September 26, 2020
  • 4 replies
  • 28848 views

I have a Mac that is in great condition, but the software will not update past Mac 10.12.6. I am unable to download XD because the minimum operating system is 10.13. Is there an older version of XD for me to download? I need to have it on my laptop. Thanks!

    This topic has been closed for replies.
    Correct answer elainecc

    While Ares' answer is technically correct, I don't think it actually addresses your issue. Unfortunately, Creative Cloud as a whole (not just XD) supports 10.13 and above right now, and XD only offers the current dot releases and the previous monthly version as options for download right now. You're not going to be able to find a version of XD to use that will work on 10.12.

     

    Elaine Chao

    Sr. Product Manager, Adobe XD

    4 replies

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    Dror.k
    Participant
    May 30, 2022

    Same problem but with PC so I moved to Figma.
    Hope more users will punish back Adobe.
    Good Luck 🙂

      D
      Durigon
      Participant
      May 30, 2022

      Yes I ll need go to Figma too 

      B
      Brajesh22962894ypg5
      Participant
      February 2, 2022

      Adobe Help represative gave me. you can try asking them in contact us icon at the bottom

      https://ccmdls.adobe.com/AdobeESD/SPRK/34.0.12/win64/c15ef89d-b0d2-4626-bfc8-ec08899724d2/AdobeXDInstaller.zip?token=exp=1643908193~hmac=2b67ad7df61ee3fd4efce9f5f42aebece71636aece9bd52a678ae1b0a600c368

      (stays active for 24 hrs)

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      nicholasc72533114
      Participant
      February 26, 2022

      I agree with everyone that this is extremely frustrating and ethically questionable. I had no issues using Adobe programmes before, and pay for Creative Cloud services but can now only use some of them. I do not understand why Adobe is punishing people who do not have the resources go buy a new Mac and I'm surprised and disappointed that noone from Adobe has stopped to explain exactly why this is. It seems to be discrimination pure and simple. And Creative Cloud is not cheap. But someone almost always has a workaround. In my case, I need to used Adobe XD.

        elainecc
        Community Manager
        elaineccCommunity ManagerCorrect answer
        Community Manager
        September 28, 2020

        While Ares' answer is technically correct, I don't think it actually addresses your issue. Unfortunately, Creative Cloud as a whole (not just XD) supports 10.13 and above right now, and XD only offers the current dot releases and the previous monthly version as options for download right now. You're not going to be able to find a version of XD to use that will work on 10.12.

         

        Elaine Chao

        Sr. Product Manager, Adobe XD

          A
          André22582668g318
          Participant
          January 11, 2022

          This is beyond frustranting, its ridiculous. 

          Adobe is telling me that I have to get rid of my mac thats working fine and buy a new one if I want to use their software.  So much for "protect the plannet", "reduce the carbon footprint" and so on. And that kind of policy probably comes from a fancy executive that brags about social responsibility and drives a Tesla.

          They have older versions there for sure just, for some reason, dont wanna make the "huge" effort of making it available for download somewhere. Better alienate users or force them to buy new hardware they dont really need. Or let them download from shaddy sites,  full of viruses, if theyre desperate.

            HELBER BIMBO
            HELBER BIMBO
            Inspiring
            January 27, 2022

            I have the same problem... old computer (macbook pro late 2011 with High Sierra), formatted and I can't install ANYTHING.... I opened a support ticket and they gave me the link to download the apps individually..... bizarre!!!

            Ares Hovhannesyan
            Community Expert
            Ares HovhannesyanCommunity Expert
            Community Expert
            September 26, 2020

            Open CC App Manager choose 3 dots . open menu and choose other version to see Older version that are available to install.

             

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              ryanr69449388
              Participant
              February 19, 2024

              I sadly can not see that on my end. I had to factory reset my laptop while I'm traveling for work. My main computer probably has that back at the office but since I factory reset my laptop I am unable to see that. I'm going to guess there is no way for me to download the older version of XD or any other programs. 

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