How to update AdobeXD on Mac OS Catalina ? AAU doesn't work properly

Question

Hello,Do you have a problem with AAU and Adobe Creative Cloud on Mac OS Catalina ?Adobe XD is uptodate on my Macbook says Adobe Application Update. But it seems to be wrong. I've got 2 computers with diffrent versions both manage by Creative Cloud.  Mac OS 10.15.6 Adobe XD 29.0.32.13Windows 10 (1903) Adobe XD 32.2.22.2The screenshot from Mac OS shows that AAU see the app as uptodate, but its not.Can you help please ?Phil

HARSHIKA_VERMA · Accepted Answer

Hi there,

Sorry for the delay in response. If you're still experiencing the issue updating your app, please try signing out of XD and Creative Cloud app, restart the machine and then sign back in?

Let us know if that helps.

Thanks,

Harshika

Rishabh_Tiwari · Answer

Hi Phil,

Sorry to hear about the trouble. It looks like on macOS the app seems not up to date as the current version of XD is 32.2.22.2 so could you please try updating the app by following the steps shared here: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

If this doesn't help, please uninstall and re-install the application and let us know how it goes?

Regards

Rishabh

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