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i can't make a new document in adobe xd ( error code 3623)
and i have followed all the steps in help center but i still have the problem
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Hi Ahmeda,
Sorry that you are unable to create a new document in Adobe XD. I would like to confirm if you have tried the steps mentioned here: - Issue saving xd files to creative cloud?
If yes, I would request you to collect the logs using this tool: How to use the Creative Cloud Log Collector tool and share the link in a private message.
Thanks,
Atul_Saini
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Hi Atul_Saini!
I also have the same problem. I did everything according to what has been posted in adobe site, and nothing works.
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I have the same issue, I Pm'd you Atul_Sainiā with my logs.
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Thanks for the details Yacoalioi, we would need some additional information from your end, please check your inbox for the same.