i can't make a new document in adobe xd ( error code 3623)
and i have followed all the steps in help center but i still have the problem
Sorry that you are unable to create a new document in Adobe XD. I would like to confirm if you have tried the steps mentioned here: - Issue saving xd files to creative cloud?
If yes, I would request you to collect the logs using this tool: How to use the Creative Cloud Log Collector tool and share the link in a private message.
I also have the same problem. I did everything according to what has been posted in adobe site, and nothing works.
Thanks for the details Yacoalioi, we would need some additional information from your end, please check your inbox for the same.