Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


I can't make new document in adobe XD

New Here ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

Hey, I have a macbook air and I just downloaded the adobe XD from the creative cloud but I am not able to make a new document, I tried file-new but nothing happened.

This is my main menu, I don't have samples either...

Can somebody help me out? I really don't know what to do.

Screenshot 2020-11-23 at 19.42.07.png

Views

116

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry to hear about the trouble. Please try the steps suggested in this help article: https://helpx.adobe.com/xd/kb/fix-issues-with-xd-cloud-documents.ug.html#unable-to-create-open-cloud...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines