• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

I have the latest version of XD and I keep getting a 'This file was created with a newer version of XD' message.

Community Beginner ,
Jul 17, 2018 Jul 17, 2018

Copy link to clipboard

Copied

When my colleague sends me files lately I keep getting this message, I already uninstalled the entire Adobe Creative Suite once and it worked, but do I have to do this every time I open a file sent to me by someone else? That's too inconvenient!

Views

22.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Jul 23, 2018 Jul 23, 2018

I removed it and installed it again (Adobe didn't let me 'update' it like other apps) and I got the version 9.1.12.3, at least now I'm compatible with a colleague. Hopefully I don't have to uninstall and install yet again!!

Votes

Translate

Translate
Community Beginner ,
Jan 18, 2021 Jan 18, 2021

Copy link to clipboard

Copied

Uninstalling and reinstalling does not work for me.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

Nor for me.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines