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When my colleague sends me files lately I keep getting this message, I already uninstalled the entire Adobe Creative Suite once and it worked, but do I have to do this every time I open a file sent to me by someone else? That's too inconvenient!
I removed it and installed it again (Adobe didn't let me 'update' it like other apps) and I got the version 9.1.12.3, at least now I'm compatible with a colleague. Hopefully I don't have to uninstall and install yet again!!
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Uninstalling and reinstalling does not work for me.
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Nor for me.