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I have the latest version of XD and I keep getting a 'This file was created with a newer version of XD' message.

marias34752368
Community Beginner ,
Jul 17, 2018 Jul 17, 2018

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When my colleague sends me files lately I keep getting this message, I already uninstalled the entire Adobe Creative Suite once and it worked, but do I have to do this every time I open a file sent to me by someone else? That's too inconvenient!

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correct answers 1 Correct answer

marias34752368
Community Beginner , Jul 23, 2018 Jul 23, 2018

I removed it and installed it again (Adobe didn't let me 'update' it like other apps) and I got the version 9.1.12.3, at least now I'm compatible with a colleague. Hopefully I don't have to uninstall and install yet again!!

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robrecord
Community Beginner ,
Jan 18, 2021 Jan 18, 2021

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In Response To robrecord

Uninstalling and reinstalling does not work for me.

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default8gjlohn09mze
New Here ,
Mar 24, 2021 Mar 24, 2021

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In Response To robrecord

Nor for me.

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