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February 18, 2021
Answered

I invited someone to coedit my Xd file and they receive this message. How to I grant access?

  • February 18, 2021
  • 1 reply
  • 330 views

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that the collaborator is on the latest version of XD which is 37.0.2. If XD is already up to date, please try re-inviting the user and asked the collaborator to sign out and sign in again and let us know if that helps or if you need any further assistance.

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    February 18, 2021

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that the collaborator is on the latest version of XD which is 37.0.2. If XD is already up to date, please try re-inviting the user and asked the collaborator to sign out and sign in again and let us know if that helps or if you need any further assistance.

     

    Regards

    Rishabh