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Shirabc
Participant
February 1, 2021
Answered

icons jumps when moving between screen on web prototype

  • February 1, 2021
  • 1 reply
  • 592 views

when sharing the prototype link and clicking the icons to move with the flow, the icon jumps each time we move to a new screen.

how can it be fixed?

thanks

 

This topic has been closed for replies.
Correct answer Jagriti_Kashyap

Hi,

 

Please try connecting with our support team using this link: https://helpx.adobe.com/contact.html and our assisted support team will help you. Else you can mail me the video (on clicking on my name you can find the mail icon on the top left corner).

 

Regards,

Jagriti Kashyap 

1 reply

Community Manager
February 1, 2021

Hi Shirabc,

 

Sorry for the inconvenience you are facing in Xd. Would you please let us know your XD and OS version. Also, would you please share a video showing the issue.

 

Regards,

Jagriti Kashyap 

Shirabc
ShirabcAuthor
Participant
February 2, 2021

Hi Jagriti 

my XD version is 36.2.32.5 and i have Windows10. 

i cant share with you images and videos on the internet as it is a private business app. I need to talk to an agent to help me solve it ASAP, is there any chance to speak today? Thank you 

shira

Jagriti_KashyapCommunity ManagerCorrect answer
Community Manager
February 3, 2021

Hi,

 

Please try connecting with our support team using this link: https://helpx.adobe.com/contact.html and our assisted support team will help you. Else you can mail me the video (on clicking on my name you can find the mail icon on the top left corner).

 

Regards,

Jagriti Kashyap