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Shirabc
Shirabc
Participant
February 1, 2021
Answered

icons jumps when moving between screen on web prototype

  • February 1, 2021
  • 1 reply
  • 592 views

when sharing the prototype link and clicking the icons to move with the flow, the icon jumps each time we move to a new screen.

how can it be fixed?

thanks

 

This topic has been closed for replies.
Correct answer Jagriti_Kashyap

Hi,

 

Please try connecting with our support team using this link: https://helpx.adobe.com/contact.html and our assisted support team will help you. Else you can mail me the video (on clicking on my name you can find the mail icon on the top left corner).

 

Regards,

Jagriti Kashyap 

1 reply

J
Community Manager
Jagriti_KashyapCommunity Manager
Community Manager
February 1, 2021

Hi Shirabc,

 

Sorry for the inconvenience you are facing in Xd. Would you please let us know your XD and OS version. Also, would you please share a video showing the issue.

 

Regards,

Jagriti Kashyap 

    Shirabc
    ShirabcAuthor
    Participant
    February 2, 2021

    Hi Jagriti 

    my XD version is 36.2.32.5 and i have Windows10. 

    i cant share with you images and videos on the internet as it is a private business app. I need to talk to an agent to help me solve it ASAP, is there any chance to speak today? Thank you 

    shira

    J
    Community Manager
    Jagriti_KashyapCommunity ManagerCorrect answer
    Community Manager
    February 3, 2021

    Hi,

     

    Please try connecting with our support team using this link: https://helpx.adobe.com/contact.html and our assisted support team will help you. Else you can mail me the video (on clicking on my name you can find the mail icon on the top left corner).

     

    Regards,

    Jagriti Kashyap 

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