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satisfied_fierceness98C6
Participating Frequently
February 28, 2021
Answered

Images gets smaller in size and quality while importing

  • February 28, 2021
  • 3 replies
  • 1107 views

Hello everyone,

I recently noticed importing images into Adobe XD using import command or drag and drop will make the images half it's size,

like 1920 x 1080 px will get imported as 540 x 960 px and scaling it up will lose quality.

 

is there any other way to import? to keep the original size

thank you

using Adobe xd  37.0.32.10

This topic has been closed for replies.
Correct answer Kenneth Kawamoto

Personally I think XD should not do this. I don't underhand the logic behind it.

https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/16103743-bring-jpg-in-as-1-1-instead-of-halving-it

3 replies

Adobe Expert
March 1, 2021

Your image is JPEG (not PNG). Try exporting to PNG from Photoshop and import.

satisfied_fierceness98C6
Participating Frequently
March 1, 2021

Hi, Yes thank you. it got fixed and imported as correct size. but what if I use Jpg files? there is no way to have JPG files imported the same size?

thanks again.

Kenneth KawamotoCorrect answer
Adobe Expert
March 1, 2021
satisfied_fierceness98C6
Participating Frequently
February 28, 2021

I just noticed the problem does not happen to other files not edited by photoshop, like screenshots!

Ares Hovhannesyan
Brainiac
February 28, 2021

Drag and drop but it will triger the same code for placing image. Can you share the image file to test. What kind of file is your image?

satisfied_fierceness98C6
Participating Frequently
February 28, 2021

Thank you for your collaboration. yes here is the file. PNG file.
About the file, It was originally as EXR, file rendered in Cinema 4D, edited in Photoshop and exported as png. it is the same scenario for my other file 4k px and so on. thank you again.