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designt31972228
Participant
September 21, 2018
Answered

Issues with keyboard input

  • September 21, 2018
  • 3 replies
  • 1750 views

I am having some problems with the latest version of XD (I updated it on 20.09.2108) Sometimes the connection with the keyboard is lost. It has been happening just since I updated the app and only in this version. While using XD the keyboard is essential to do shortcuts and easily navigate through the pages. PLEASE FIX THIS!

This topic has been closed for replies.
Correct answer LR_McLister

Hi Design Team,

We updated the XD 12 known issues page.  The Windows Only section now has an issue "Performance issues in Adobe XD 12.0 after modifying Zoom levels".  That issue contains a link to the XD 12.1 build which may resolve the problem that is described in this thread.

https://helpx.adobe.com/xd/kb/known-issues.html

Thanks,

Larry McLister

Sr. Engineering Manager

Adobe XD Team

3 replies

LR_McLister
LR_McListerCorrect answer
Participating Frequently
September 27, 2018

Hi Design Team,

We updated the XD 12 known issues page.  The Windows Only section now has an issue "Performance issues in Adobe XD 12.0 after modifying Zoom levels".  That issue contains a link to the XD 12.1 build which may resolve the problem that is described in this thread.

https://helpx.adobe.com/xd/kb/known-issues.html

Thanks,

Larry McLister

Sr. Engineering Manager

Adobe XD Team

LR_McLister
LR_McLister
Participating Frequently
September 26, 2018

Hi "Design Team",

We have been investigating this issue.  I'll reach out directly to you. 

Thanks

Larry McLister

Sr. Engineering Manager

Adobe XD Team

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    September 25, 2018

    Hi Designt,

    Thanks for using Adobe XD and sharing your feedback about this issue where your keyboard is not responsive intermittently. It has already been raised here: - Zoom slow and pixelated, xd hangs – Adobe XD Feedback : Feature Requests & Bugs. Please upvote this thread and share your comments as well.

    Please update this discussion in case you need further assistance.

    Thanks,

    Atul_Saini

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