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Keyboard Shortcuts switches between Design, Prototype and share mode

New Here ,
Aug 26, 2020 Aug 26, 2020

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My keyboards default language/layout is Latin American spanish because of this I need to type option(alt)+2 to get "@" or option(alt)+3 to get #, But now when i do so the app switches between design, prototype and share mode and not only it's annoying but it also affects how keyboards function with preset key combinations to enter symbols/special characters. 

 

 

Screen Shot 2020-08-26 at 10.44.39.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

{Renamed By MOD}

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correct answers 3 Correct answers

Adobe Employee , Aug 26, 2020 Aug 26, 2020

Hi there,

 

We're so sorry to hear about the trouble. We have already highlighted this to the Engineering team and they are investigating this. We'll update this discussion as soon as we hear from them.

 

Regards

Rishabh

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Adobe Employee , Sep 04, 2020 Sep 04, 2020

Hi All,

 

Thank you for your patience. This issue has been addressed in the latest release of XD which is 32.2.22. Please update this discussion in case if you need any further assistance.

 

Regards

Rishabh

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Adobe Employee , Sep 22, 2020 Sep 22, 2020

Please note that we are working on the keyboard shortcut issue still being seen on windows platform. It would be available soon in one of the upcoming releases. 

 

Best,

Arun

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Explorer ,
Sep 11, 2020 Sep 11, 2020

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Fantastic news...🥳...hadn't realised i'd missed an update 🤦‍:male_sign:

 

Great work, thanks 👌

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Explorer ,
Sep 20, 2020 Sep 20, 2020

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Have latest update, but nothing is fixed, still can't use alt + keypad on Windows 10.Version.jpg

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Adobe Employee ,
Sep 29, 2020 Sep 29, 2020

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Hi Tomas,

 

We have the latest version of XD available in XD 33.1. Could you please update XD and let us know if you're still experiencing the issue?

 

We will try our best to help.

 

Thanks,

Harshika

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Explorer ,
Sep 29, 2020 Sep 29, 2020

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LATEST

If you would look at latest post you would see that it doesn't work with 33.1 too.

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Explorer ,
Sep 21, 2020 Sep 21, 2020

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Adobe XD team surprises me every update. Learn how windows works...

 

First things first - old bug, still (from about 5-6 updates) not fixed:
Shift + Alt (grammar) + S

It's set as "save as...", NEVER use grammar Alt as shortcut! This should be a polish "Ś".

 

Second - who was so genius to set Alt+1 / Alt+2 / Alt+3 as shortcuts to design/prototype/share?

From years, adobe xd don't have any glyphs panel. Many experienced designers know shortcuts to most popular glyphs, but now you ruined even that...

 

Example: "–" (long dash) = Alt + 1 + 5 + 0 (Alt150)

 

Guess what happens when u hit number "1" with Alt held down...

 

Offcourse for my favourite admin:
Windows 10 Pro
Adobe XD: 4.3.57.2

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Adobe Employee ,
Sep 22, 2020 Sep 22, 2020

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Hi there,

 

We understand your frustration and we would feel the same in your situation. We have seen issues regarding the shortcuts in past. Would you mind sharing the screenshot of your about XD info page as it looks like the issue is fixed with XD 33 release?

 

We will try our best to help.

 

Thanks,

Harshika

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Explorer ,
Sep 22, 2020 Sep 22, 2020

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Amadeusz_Wąsik_0-1600842974074.png

No difference - both issues still exist.

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Explorer ,
Sep 22, 2020 Sep 22, 2020

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Main problem here is TURN OFF any shortcuts in text edit mode. What ever shortcuts you make just disable them when i am in text edit mode, like everyone else is doing! And NO, nothing is fixed on windows 10 XD 33.1.12.4

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Adobe Employee ,
Sep 22, 2020 Sep 22, 2020

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Please note that we are working on the keyboard shortcut issue still being seen on windows platform. It would be available soon in one of the upcoming releases. 

 

Best,

Arun

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Explorer ,
Sep 22, 2020 Sep 22, 2020

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Yea...we're thankful...just try to think what u set as a shortcut in the future or as tomas said - turn off app shortcuts while user is in text edit mode...that would save u TONS of users frustration 🙂

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