Latest Version (15.0.12.8) - Unable to open XD File

[anase67820426]

Hey,

I currently am running Adobe XD CC - version 15.0.12.8, CC Sync version - 4.1.0.29.

I shared a cloud document with another designer who has version 16 of Adobe XD CC, and I am unable to open the document due to being on version 15.
I am unable to update my Adobe XD CC from version 15.0.12.8 to the version 16 that the file is now operating on.
Need an urgent solution please.

[Atul_Saini]

Hi Anase, sorry for the inconvenience it has caused to you, the engineering team is aware of this issue and they are working on this fix actively. Meanwhile, I would like to know if you have shared the xd file with Preran as per his request?

Thanks,

Atul_Saini

[cmgap · Accepted solution]

Please update to Xd's most current build 16.0.2.8 and let us know if this solves the issue.