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Library titles are cut off

Community Beginner ,
Aug 10, 2021 Aug 10, 2021

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Hello community! 

 

Is anyone experiencing the same issue as I do? The titles in the library section are cut off and are hardly readable. Do you know how to fix this? My app is up to date. Thanks a lot!

xd.PNG

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Adobe Employee ,
Aug 10, 2021 Aug 10, 2021

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Hi,

We are not seeing this on our end, could you please help us to get more details:
- what platform are you using;
- what your display resolution is set to;
- your Language is set to French?

Thank you,
CCLibraries Team

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Community Beginner ,
Aug 10, 2021 Aug 10, 2021

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Hello !

Thanks for your reply! 

- I'm on Windows 10 Pro, on a Microsoft Surface Pro

- My display resolution is 2736 x 1824

- My language was set to French but I changed to English, restarted Adobe XD and it didn't change anything

 

Thanks a lot!

Best

Hélène

 

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Adobe Employee ,
Aug 10, 2021 Aug 10, 2021

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Thank you for the details!
We will try on the same machine and settings, as this is not happening on other Windows machines.
Will keep the thread updated!


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Community Beginner ,
Aug 10, 2021 Aug 10, 2021

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great! thanks!

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Adobe Employee ,
Aug 10, 2021 Aug 10, 2021

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Also, what is your scaling set to? 
Thanks!

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Community Beginner ,
Aug 10, 2021 Aug 10, 2021

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200% , this is the recommended scaling.

(100% is way too small on this device)

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Adobe Employee ,
Aug 11, 2021 Aug 11, 2021

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Have you tried reinstalling xd? We have recreated your settings on the same machine and it doesn't repro for us 😞 

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Community Beginner ,
Aug 11, 2021 Aug 11, 2021

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I've just reinstalled XD and I still have the same issue, unfortunately. 

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New Here ,
Jul 04, 2022 Jul 04, 2022

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Could you solve somehow the issue?

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Adobe Employee ,
Jul 04, 2022 Jul 04, 2022

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Hi @C204 ,

 

We're so sorry to hear about the trouble. This generally happens if the display drivers are not up to date so if you're on Windows, please ensure that you have updated the display drivers as per the manufacturer's website. If you're using an extended monitor, could you please disconnect that for testing and test XD on the primary screen. If nothing works, please share the version of XD & OS along with a screenshot of the XD window, we'll try our best to assist you with this.

 

Regards

Rishabh

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New Here ,
Jul 05, 2022 Jul 05, 2022

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Thank you for your reply. I tried all the suggestions with my IT department and with Adobe help service. None of the solutions worked so far. 

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Adobe Employee ,
Jul 06, 2022 Jul 06, 2022

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Hi @C204,

 

Thank you for trying the steps. We would love to investigate and escalate the issue further-

 

  • What is the operating system you're working on?
  • What is your display resolution set to?
  • Your XD Language?
  • What is your scaling set to?
  • Is it possible for you to share the XD file with me over a private message so that I can look into your issue?
  • Does that happen with all the files?

 

Note: Please upload the file to a shared location such as CC or Dropbox and share the URL with me over a PM.

 

I will try my best to help.

 

Thanks,

Harshika

 

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Adobe Employee ,
Dec 26, 2022 Dec 26, 2022

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Hi All,

 

Thank you for your patience. The issue was fixed in the previous versions of XD. Please let us know if you're still experiencing the issue.

 

We will be happy to help.

 

Thanks,

Harshika

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New Here ,
Jan 18, 2023 Jan 18, 2023

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LATEST

I'm facing the same issue, I've tried all the suggested solutions but without any luck.

  • Windows 11 Pro, on a Lenovo IdeaPad
  • The display resolution is 1920 x 1080
  • Scale 125%
  • Language set to English - Supporting Arabic
  1. I also tried it on different screens and had the same issue
  2. and tried different versions of Adobe XD.

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