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chrisa14243791
Participating Frequently
January 9, 2019
Answered

Logging in to XD logs me out of Adobe Cloud

  • January 9, 2019
  • 1 reply
  • 400 views

Logging in to adobe XD logs me out of the cloud

More Adobe Cloud woes to add to what has to be the worst cloud offering anyone ever created.....

Windows 10

Login to desktop

log in to adobe creative cloud

open Adobe XD

requests login (wtf!?)

Login with ID

logs out of Adobe Creative cloud (wtf2!)

Have uninstalled creative cloud already using the uninstaller.... that works for about 1 day....

BUG?

    This topic has been closed for replies.
    Correct answer Atul_Saini

    Chrisa, as you have tried the basic steps, I would request you to get in touch with our support team using this link: - Contact Customer Care for 1:1 assistance.

    Thanks,

    Atul_Saini

    1 reply

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    January 9, 2019

    Hi Chrisa,

    Sorry that Adobe Creative Cloud is signing out again and again, could you please try the solution 2 mentioned here: - Adobe Creative Cloud signs you out or asks you to sign in repeatedly and update this discussion with the results.

    Thanks,

    Atul_Saini

    C
    chrisa14243791Author
    Participating Frequently
    January 11, 2019

    no this does not work.

    After less than 1 hours the same thing will start all over

    Atul_Saini
    Community Manager
    Atul_SainiCommunity ManagerCorrect answer
    Community Manager
    January 15, 2019

    Chrisa, as you have tried the basic steps, I would request you to get in touch with our support team using this link: - Contact Customer Care for 1:1 assistance.

    Thanks,

    Atul_Saini

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