Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Logging in to XD logs me out of Adobe Cloud

Community Beginner ,
Jan 09, 2019 Jan 09, 2019

Logging in to adobe XD logs me out of the cloud

More Adobe Cloud woes to add to what has to be the worst cloud offering anyone ever created.....

Windows 10

Login to desktop

log in to adobe creative cloud

open Adobe XD

requests login (wtf!?)

Login with ID

logs out of Adobe Creative cloud (wtf2!)

Have uninstalled creative cloud already using the uninstaller.... that works for about 1 day....

BUG?

445
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 14, 2019 Jan 14, 2019

Chrisa, as you have tried the basic steps, I would request you to get in touch with our support team using this link: - Contact Customer Care for 1:1 assistance.

Thanks,

Atul_Saini

Translate
Adobe Employee ,
Jan 09, 2019 Jan 09, 2019

Hi Chrisa,

Sorry that Adobe Creative Cloud is signing out again and again, could you please try the solution 2 mentioned here: - Adobe Creative Cloud signs you out or asks you to sign in repeatedly and update this discussion with the results.

Thanks,

Atul_Saini

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 11, 2019 Jan 11, 2019

no this does not work.

After less than 1 hours the same thing will start all over

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 14, 2019 Jan 14, 2019
LATEST

Chrisa, as you have tried the basic steps, I would request you to get in touch with our support team using this link: - Contact Customer Care for 1:1 assistance.

Thanks,

Atul_Saini

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines