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lost a few hours of work in XD today

Explorer ,
Oct 05, 2022 Oct 05, 2022

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Hi all,

I lost a few hours of work in XD today. How can I recover the last hours?

 

Thanks a lot for the help.

 

Regards

Olivier

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Adobe Employee ,
Oct 06, 2022 Oct 06, 2022

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Hi @caln2456029,

 

We understand how frustrating it could be. We'll try our best to recover the data. A few details would be helpful for a check-

 

  • Is it a cloud document? If yes, please check the version history of the file.
  • Please ensure that you're logged in with the same Adobe ID from which you've made changes in the document.
  • Please check if you're able to see the lost work from here: https://assets.adobe.com/cloud-documents

 

We're here to help you

 

Thanks,

Harshika

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Explorer ,
Oct 13, 2022 Oct 13, 2022

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LATEST

I have already chatted with the english support.

Good answers but still dissatisfied.

Thx

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