Lost access to Adobe XD cloud documents

[Daud Gambasida]

Hi Everyone,

Recently the company I've been working with, purchased another licence for Adobe XD soon after expiry of the licence I was using. I had projects stored in the cloud with the expired licence. Unfortunately with this new licence I can't find my cloud documents/projects. I really don't know what to do but I'm very positive my projects are still out there in cloud looking for me as I'm looking for them. Please help us!

[Atul_Saini]

Hi Daud Gambasida,

Thank you for reaching out. I'll try my best to assist you here. Would you mind clarifying if you used the same Adobe ID or a different one to login? 
If possible, please share the Adobe IDs with me via private message ( go to my profile and click send a message button).

Thanks,

Atul_Saini