Skip to main content
A
Alyseo BOS
Inspiring
May 26, 2023
Answered

Lost version history of Adobe XD prototype !

  • May 26, 2023
  • 5 replies
  • 6139 views

Hi !

I wanted to know if someone had the same issue. I have a prototype file for each of our applications at work, and sometimes when iterations of a functionality are not going to be developed soon but we decide to come back to it later, I will archive the version of the prototype containing it (= mark version).

I regularly go back to previous versions of my prototype to check ideas I had and archived for later.

 

Today, when I tried to check a marked version, instead of the usual, it displayed an empty state message.

What I wanted to see (screenshot from another prototype) :

What I saw instead of my dozens of marked versions :

 

...Where is all of my archived work ? :')

 

I of course checked https://assets.adobe.com, but it also displayed an error message saying it can't load the document's version history :

Even when making changes and saving, Adobe XD does not produce a history for this file anymore.

This file's only recent change, despite normal prototyping, was renaming it. But I didn't recall loosing the history right after renaming it, I think I would've noticed sooner.

Help ?

    Correct answer Venkat N

     
    @Manu5CE7 Thanks for the update 
    @Venkat N Our team fixed the issue,Can you please check from your end and let us know if it is working.

    Regards,
    Ranjitha


    Hi @Ranjitha HR , I checked, and the Document History is now functioning as before. Thank you so much for your help!

    5 replies

    RobertoChiaveri-ISP
    RobertoChiaveri-ISP
    Participating Frequently
    April 17, 2024

    ISSUE STILL PRESENT in 57.1.12.2, Creative Cloud Sync 7.1.2.2 on Winfows.

    It appears we have lost all al previous versions

      Rishabh_Tiwari
      Community Manager
      Rishabh_TiwariCommunity Manager
      Community Manager
      April 17, 2024

      Hi,

       

      I'm sorry to hear about the trouble. Please try the suggestions shared in this discussion and provide the requested details. We'll try our best to assist you.

       

      Thanks

      Rishabh

      RobertoChiaveri-ISP
      RobertoChiaveri-ISP
      Participating Frequently
      April 17, 2024

      Here are the answers to the questions inside the suggestion you linked:
      - Yes, I can see the file in https://assets.adobe.com/cloud-documents and the last modification date appears to be correct.

      - No, i don't see the revisions list inside the dropdown at the top of the XD window. Instead I see this:

       

        R
        rannala
        New Participant
        January 30, 2024

        I can confirm that this is still an issue in 2024. I just lost version history on a super important file 😞

        I'm running XD version 57.1.12.2 arm64, Creative Cloud Sync 7.0.0.9 on a Sonoma 14.3 Macbook (M1).

         

          R
          rannala
          New Participant
          January 30, 2024

          Update: when the file is saved, nothing goes into version history. It always shows the empty state ("Go back in time with document history.").

           

            A
            Alyseo30467186loet
            New Participant
            January 31, 2024

            It'll never historize anymore. I usually clone the file, which  [abuse removed by moderator] the libraries attached to it if other documents depended of the library of that file (but you can replace those I think). Loss is a part of life, and it's Adobe's mission to keep us in check about the meaninglessness of earthly (and virtual) possessions.

             

            8-)

             
             

             

             

              A
              Alyseo BOSAuthor
              Inspiring
              June 3, 2023

              Anybody from Adobe cares to reply ? My company lost a year and a  half of archived work, I don't think it's benign.

              Just tell us if you stop all support and only work figma now, so we can plan accordingly. I know the subscription to Adobe XD isn't much, but we're still paying clients, so it'd be nice not to be ignored.

              HARSHIKA_VERMA
              Community Manager
              HARSHIKA_VERMACommunity Manager
              Community Manager
              June 14, 2023

              Hi All,

               

              Thank you for reporting the issue. We understand that some of you have been experiencing an issue with Adobe XD document history not showing after the latest update. We want to assure you that our team is actively looking into this issue.

              We have come across a similar problem reported by another users in our community forum [link: https://community.adobe.com/t5/adobe-xd-discussions/adobe-xd-document-history-not-showing-after-update/td-p/13828360]. In response, we have already created a bug report to investigate and address this issue effectively.

               

              To aid in our investigation. Please generate logs and upload them to a shared location such as CC or Dropbox and share the URL with me over a private message so we can forward the logs to the team for investigation.

               

              We understand the frustration this may be causing you, and we assure you that we are committed to resolving this issue as soon as possible. We will keep you updated on the progress and status of the bug fix.

               

              Thank you for your patience and cooperation.

               

              Thanks,

              Harshika

              C
              Clinton34303317pz1i
              New Participant
              December 16, 2023

              I feel like there is an issue with this in Lightroom.  I have made a post on it where I can no longer save versions of my edits.  Has anyone reported this or aware of it?

              V
              Venkat N
              New Participant
              May 30, 2023

              Hello, Team.

              I'm unable to view the bookmarked versions in the XD document history with the recent update (56.1.12.1). I've attached a screenshot for your reference. Kindly look into this issue. Thanks.

                M
                Manu5CE7
                Participating Frequently
                June 8, 2023

                I'm facing the same issue just after the recent updates...

                  A
                  Alyseo BOSAuthor
                  Inspiring
                  May 26, 2023

                  Oh, Adobe XD, how I adore,

                  Your magic touch, forevermore.

                  But alas, a mishap has occurred,

                  My version history has been interred.

                   

                  Lost in the depths of digital space,

                  Gone are the milestones I could trace.

                  Oh, how I yearn for those precious saves,

                  Like leaves blown away by autumnal waves.

                   

                  No worries, dear Adobe, it's fine,

                  Who needs history, that outdated line?

                  Who cares about progress and growth?

                  Let's embrace chaos, we need it the most!

                  No more backups, no more control,

                  Let's dance with uncertainty, heart and soul.

                   

                  For what is progress but a tedious bore?

                  I'd rather lose it all, and then some more.

                  So thank you, Adobe, for this poetic twist,

                  Despite losing my history, I shall persist.

                   

                  Embracing the unknown with a sarcastic cheer,

                  Oh, how I love the chaos you bring, dear!

                  Terms & ConditionsAccessibility statement
                  Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices