Malformed URI error - Adobe XD

[budovski227]

Hey all getting a serious error on the last update of Adobe XD. At some point a file starts to corrupt. First I lose the ability to undo changes, then I can't save (only save as) and then finally upon restart the file becomes completely corrupt and I get a 'malformed uri' error when I attempt to open the file. This has happened to 3 operators in the studio across different files. We are all running Mac OS High Sierra (10.13.6) with the latest XD version and running off a server. Lost 3 files in a week! Anyone having this error or know what could possibly be causing it? I can't isolate if its coming from the server or from the application but lost a lot of work.

Help!

[brentt87016282]

Good afternoon.

Has anyone experienced this issue, or are familiar with the cause of this alert?

We have had staff report this problem recently, but it is not something that I am familiar with.

I have not been able to find any information about this, aside from this unanswered forum post.

Thanks in advance.

[budovski227]

Update on this, it is not isolate to server based files. I tried a new project file set up in a CC Cloud File folder and got the same issue after a few hours of work. Could possibly be related to copying and pasting linked symbols between projects but not 100% sure. Would be great to get a response from Adobe .as this issue is now business critical we have had over a dozen files corrupt and all work lost.

[Preran]

Hi,

The product team has requested your files for investigation. Would it be possible for you to upload your files to a shared location such as CC, Dropbox, or Google Drive and share the URL? To send a private message, click or hover over my profile picture and use the Message button.

Thanks,

Preran

[budovski227]

Ok excellent have sent you the files!