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Sherry5C3D
Participant
November 6, 2020
Answered

Missing Document in Adobe XD i

  • November 6, 2020
  • 1 reply
  • 364 views

Hi All,

I can't find one of my documents in XD cloud! I have tried the steps given by Adobe guideline, but none worked. The only thing is that I have my document under published section in my Creative Cloud app, but I can not open it in Adobe XD nor can download. Do you have any idea how I can find my file? Or how I can save my published document as XD format? I appreciat your help

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi Sherry,

     

    Thanks for reaching out. I am afraid, we don't have an option to retrieve a document from the published link however the cloud document does get saved here: https://assets.adobe.com/cloud-documents

     

    Please check this location and let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

     

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    November 6, 2020

    Hi Sherry,

     

    Thanks for reaching out. I am afraid, we don't have an option to retrieve a document from the published link however the cloud document does get saved here: https://assets.adobe.com/cloud-documents

     

    Please check this location and let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

     

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