Não consigo abrir o adobe xd - Xd Doesn't open

New Here ,
Apr 13, 2022 Apr 13, 2022

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Ele congela ainda na tela de inicio branca com o logo. Já reparei o creative cloud, já desinstalei e reinstalei o xd, já atualizei o drive do windows, já atualizei o windows e a versão do xd. Tenho uma licença de estudante do meu curso para ele, mas nunca consegui nem colocar já que não abre, preciso dele, não sei mais o que fazer. Alguém pode me ajudar?

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It still freezes on the white start screen with the logo. I've noticed creative cloud, I've uninstalled and reinstalled xd, I've updated the windows drive, I've updated windows and the xd version. I have a student license of my course for it, but I could never even put it since it does not open, I need it, I do not know what else to do. Can someone help me?

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Crash on windows , Download install and licensing , Known Issue , Product performance

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Adobe Community Professional ,
Apr 14, 2022 Apr 14, 2022

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Hi Carla,

I suggest you consult this thread: Adobe XD crashes (White screen) on launch on Windows 10 machine

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