opening file in svg actually messes up everything on my website

[a random5C96]

hello everyone so i am having errors when exporting and opening a SVG of my file and I don't know how to fix such thing and I need help (check file)

[Ranjitha HR]

Hi @a random5C96 

Hope you are doing well and Thanks for reaching out.We have tried the same scenario but unable to reproduce the issue on our end so if possible could you please provide us the below details to investigate issue and it would be helpful.

1. Share us the screenshot/video of the issue.

2. XD version installed on your machine.

3. Is it happening with all the files or spacific files?

Thanks for your patience! 

Regards,

Ranjitha

[a random5C96]

sorry for the very late reply I have been doing other things. I use version before 50.1.12 and I attached a photo already of the problem and I made a new file to test and It is still a problem

[Ranjitha HR]

Hi @a random5C96 

Thanks for the information,Could you please update to the latest version of XD which is available on CCD and try the same scenario and also if possible record the video of the issue and share it with us for investigation.

Thank you for your patience!

Regards,

Ranjitha

[a random5C96]

alright will do

[a random5C96]

I can't update my app because I have to pay and I'm not putting a credit card for free software

[Ranjitha HR]

Please uninstall the current version and install the latest version and check the same scenario.