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Other Versions Not Being Showed

New Here ,
May 11, 2018 May 11, 2018

I've made a mistake. While trying to install the new Adobe XD CC update, I've deinstalled my current (an older version) and tried to install the new one. But it didn't work so I wanted to reinstall the old working version on my PC, since my PC's hardware doesn't support newer versions of the software. Usually I'm able to click other versions, when I install a new adobe software via Adobe Creative Cloud, but this time Adobe Creative Cloud is just showing me "Not compatible". Isn't it there an option to install older versions even if my hardware isn't suit for newer versions?

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correct answers 1 Correct answer

Adobe Employee , May 14, 2018 May 14, 2018

You can install only the current and the previous version of Adobe XD from CC. Those versions are 7 and 6. You will not be able to install version 5.

To install Adobe XD 6 or 7, upgrade to the latest version of Windows.

Thanks,

Preran

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Adobe Employee ,
May 14, 2018 May 14, 2018
LATEST

You can install only the current and the previous version of Adobe XD from CC. Those versions are 7 and 6. You will not be able to install version 5.

To install Adobe XD 6 or 7, upgrade to the latest version of Windows.

Thanks,

Preran

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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