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M
ManuAckiMon
Participant
May 11, 2018
Answered

Other Versions Not Being Showed

  • May 11, 2018
  • 1 reply
  • 469 views

I've made a mistake. While trying to install the new Adobe XD CC update, I've deinstalled my current (an older version) and tried to install the new one. But it didn't work so I wanted to reinstall the old working version on my PC, since my PC's hardware doesn't support newer versions of the software. Usually I'm able to click other versions, when I install a new adobe software via Adobe Creative Cloud, but this time Adobe Creative Cloud is just showing me "Not compatible". Isn't it there an option to install older versions even if my hardware isn't suit for newer versions?

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Correct answer Preran

You can install only the current and the previous version of Adobe XD from CC. Those versions are 7 and 6. You will not be able to install version 5.

To install Adobe XD 6 or 7, upgrade to the latest version of Windows.

Thanks,

Preran

1 reply

Preran
Community Manager
PreranCommunity ManagerCorrect answer
Community Manager
May 14, 2018

You can install only the current and the previous version of Adobe XD from CC. Those versions are 7 and 6. You will not be able to install version 5.

To install Adobe XD 6 or 7, upgrade to the latest version of Windows.

Thanks,

Preran

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