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padding doesn't work web viewer

New Here ,
Jul 10, 2023 Jul 10, 2023

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default27872344h4w7c0_0-1689043762931.png

I make some group(group size is w146, h146) and added padding (14, 45, 10, 45) 

saw it on web browser after share

 

default27872344h4w7c0_1-1689043938785.png

but padding doesn't work on web browser

how can i pix it??

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correct answers 1 Correct answer

Adobe Employee , Jul 19, 2023 Jul 19, 2023

Hi kim22650592l9ba,

The box you are seeing is not actual rectangle, its guideline to show the measurement.
In order to select the text please hold down the 'Ctrl' key and click on the text.

 

Thanks,
Chaitanya

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New Here ,
Jul 10, 2023 Jul 10, 2023

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how can i fix it??

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Adobe Employee ,
Jul 12, 2023 Jul 12, 2023

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Hi there,
Sorry for the inconvenience, could you please select the rectangle inside the group and check if the padding are coming properly or not.
If you are still facing the issue: please elaborate the issue or share screenrecording or gif with us, as at our side we are able to see the padding on web.

Please refer the attached.

 

Thanks & regards,

Chaitanya

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New Here ,
Jul 12, 2023 Jul 12, 2023

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thanks for your help

 

1. i made 1 big box, 1 small box and title text
2. made group with bigbox and small box
3. i added padding on the group (padding is 100)

 

kim22650592l9ba_0-1689223856615.png

 

4. checked on web after share
5. but i see some box outside the group. it isn't box that i make

kim22650592l9ba_1-1689223966897.png


6. this box's padding is same padding that i added padding on the group

kim22650592l9ba_2-1689224002122.png

 

7. and i can't click title text. i think the reason is the box group is above the title text in xd program layer window

kim22650592l9ba_4-1689224268799.png

 

why did a box appear on the web that i didn't make?

 

 

 

 

 

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Adobe Employee ,
Jul 19, 2023 Jul 19, 2023

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Hi kim22650592l9ba,

The box you are seeing is not actual rectangle, its guideline to show the measurement.
In order to select the text please hold down the 'Ctrl' key and click on the text.

 

Thanks,
Chaitanya

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