Skip to main content
T
thegreatgabbi88
Participant
June 19, 2020
Answered

Password Protect option is missing from SharePane in XD 30 version.

  • June 19, 2020
  • 4 replies
  • 9405 views

The "password protected" option has disappeared from my Adobe Xd version 30.0.12.14

 

<The Title was renamed by moderator>

This topic has been closed for replies.
Correct answer Arun Kaza

Hi,

Can you confirm if you are trying to set a password on an existing link that was published from your document? Please attach a screenshot of the Share mode Properties Inspector that you see. It would help us better guide you based on your scenario.


Note that if you are looking to set password on an existing link that is 'Public' or is showing the link access set as 'Anyone with the link', then you will have to create a new password link. The existing 'Public' link cannot be changed to a Password-Protected link. To create a new link, click on the "Link" drop-down and choose New Link (as shown in this screenshot)
Once you choose New Link, that is when you should be able to see the option of "Anyone with password" in the 'Link Access' dropdown.

You should be able to do this from both Mac & Win platforms. Please let us know if this is not what you see?
Thanks!

 

 

4 replies

C
CindyHürlimann
Participant
September 9, 2020

Hello there,

 

Sorry but I dont understand the answer and have the same problem. I cannot set a password anymore, the option is simply gone from the dropdown menu. Is it generally still possible to set a password? Or is everything working by private / public links? this seems like a complicated workaround if I have to invite every person separately in order to have some kind of protection...By the way, I am working on a Windows machine and my collegue on a Mac and for her it is still working to set a password. Is it a Mac / Win issue? Thanks for your feedback!

Arun Kaza
Adobe Employee
Arun KazaCorrect answer
Adobe Employee
September 9, 2020

Hi,

Can you confirm if you are trying to set a password on an existing link that was published from your document? Please attach a screenshot of the Share mode Properties Inspector that you see. It would help us better guide you based on your scenario.


Note that if you are looking to set password on an existing link that is 'Public' or is showing the link access set as 'Anyone with the link', then you will have to create a new password link. The existing 'Public' link cannot be changed to a Password-Protected link. To create a new link, click on the "Link" drop-down and choose New Link (as shown in this screenshot)
Once you choose New Link, that is when you should be able to see the option of "Anyone with password" in the 'Link Access' dropdown.

You should be able to do this from both Mac & Win platforms. Please let us know if this is not what you see?
Thanks!

 

 

    C
    CindyHürlimann
    Participant
    September 9, 2020

    Aaaaah that was the problem! Thank you so much. I didnt know that you cant set a password on a previously published public Link. So now it is working. Thanks for your quick response, you made my day :))))

      M
      MJSimpleInsite
      Participant
      June 25, 2020

      Same issue - the password option is no longer there. This is happening on already created files where a password was in place before the latest update.

      Arun Kaza
      Adobe Employee
      Arun Kaza
      Adobe Employee
      August 13, 2020

      From XD 30 release onwards, we had enabled the capability to change your link access type from "Public" to "Private" or vice-a-versa, without having to change your URL! Click here and read the snippet about "Durable shared links"

      But once you create/publish a "Password" link, that is not durable or cannot be changed back to either Public or Private. Check out this help documentation for the same.

      If you have opened an existing document where-in you had previously created a password link, then selecting that link from the URL drop-down in the Share mode properties inspector, will show you the link settings and allow you to change the password (if required) or update design changes to that same link.  What you cannot do is remove the password to convert it into a public link. 

      Thanks!

        Mohit_Pilania
        Mohit_Pilania
        Participant
        May 13, 2021

        Hi Arun,

        The above scenerio is different and I am facing the same issue of missing password in sharing link access. I am using version 40 of XD and sharing the screenshot for same. May be you have missed something in the update/release in current version.

         

        Soar Tech
        Soar Tech
        Participant
        June 23, 2020

        Hello, I am also having this issue. Was this feature moved somewhere else?

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        June 19, 2020

        Hi there,

         

        We are sorry to hear you are unable to see the option of password in share pane in XD. Would you mind confirming if this is a new file created in the XD 30 version? If it's an old file, could you please try creating a new link of this file and see if the option appears for you?

         

        We will try our best to help.

         

        Thanks,

        Harshika

          Mohit_Pilania
          Mohit_Pilania
          Participant
          May 13, 2021

          Hi Harshika,

          I am working on new file with latest version(40) but password option is missing.

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices