Preview screen is greying out in XD 44 version.

New Here ,
Sep 30, 2021 Sep 30, 2021

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I cant seem to view my document without it being greyed out. 

 

Have tried everything and cant seem to view it clearly. 

 

If anyone has any tips that would be great ! Screenshot 2021-09-30 at 14.55.53.png

 

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Adobe Community Professional ,
Sep 30, 2021 Sep 30, 2021

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Is this on one file only, or on other files as well?

Can you show a screenshot from the design tab including the layers panel?

If you can share the file, that would be great.

 

What happens if you generate a prototype link from this and view it in the browser?

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Adobe Employee ,
Oct 05, 2021 Oct 05, 2021

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Hi lewis5CF1,

 

Hope you're doing well.

 

It's been a while we haven't heard back from you. Are you still experiencing the issue while previewing in XD? Please feel free to update the discussion if you need further assistance.

 

We would be happy to help.

 

Thanks,

Harshika

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